1. What do you need for Quotation 
We need 2D part drawing & 3 D drawing, and specific mold & part requirement. Or samples.
 

2.How long is the lead-time for mold?
It all depends on the mold’s size and complexity. Normally, the lead time is 25—35days.
If the molds are very simple and not big size, we can work out within 15 days.
 

3. What’s your quote time 
We usually quote within 24 hours after we get your inquiry. If you are very urgent, please call us or tell us in your email so that we will regard your inquiry priority. 
 

4. How about the tolerance  
Mold tolerance is 0.005mm, product tolerance is 0.02mm (affected by shrinkage ratio).
 

5.Can you do post production?
Some customers in addition to plastic injection require post processing, assembly of their products and packaging.
We have done this numerous times and have the facility and staff ready for these processes. You are welcome to inquire about post production if you need it. Or send us a quote request for any part you need. We will be happy to assist you with the quote or any technical, packaging, post processing or shipping inquiry.
 

6. What’s your after sales 
For any products quality probems, we will replace at our expense. However, we will need to establish a clear quality inspection criteria at the beginning stage of the project.

We also have an CRM system to keep work history with all customers.
 

7.What’s design software do you use

UG, Pro-E, Master cam, Solid works, 3D max, AutoCAD, CAM.
Drawing format( 2D file- dwg, dxf/pdf, jpg), 3 D model format( igs, x_t, prt)
8.Do you offer free quote?
For most business customers we provide free quote. Please Check here